Contact Us

Ames Office 2811 East 13th Street P.O. Box 747 Ames, IA 50010-0747 Ph: (515) 232-1654 Fax: (515) 232-4835

Nevada Office 1400 Fawcett Pkwy. Suite F Nevada, IA 50201 Ph: (515) 382-4141 Fax: (515) 382-8111

To report a lost or stolen debit or credit card, please call toll-free 1-800-234-5354.

Toll-free TellerLine Audio Response: 1-855-634-4117
(First-time users: Please use the form below to submit a request to activate this service on your accounts.)

RVCU Hours

Ames Branch: Lobby: 9:00 am - 5:00 pm Monday through Friday. Drive-Up: 7:00 am - 5:30 pm Monday and Friday; 7:00 am - 5:00 pm Tuesday through Thursday.

Nevada Branch: Lobby: 9:00 am - 5:00 pm Monday through Friday. Drive-Up: 9:00 am - 5:00 pm Monday through Friday.

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